Help removing bgates[2].exe, srvrnw[1].exe

[gettingbetter]

Actually, there might be. I've PMed you about it...

['KotaGuy]

If you don't have them, download Ad-Aware and Spybot S&D. Visit this page for proper configuration of Spybot and Ad-Aware. Run and scan with both, letting them fix whatever they find. Remember to reboot between each scan.

Now that your computer is clean, its a good time to reset your System Restore point. This will ensure a clean backup to fall upon if you ever need it. To do this:

• Right-click My Computer, and then click Properties.
• Click the System Restore tab.
• Check the "Turn off System Restore" or "Turn off System Restore on all drives"

Reboot your computer, follow the steps above, this time unchecking the "Turn off System Restore" and reboot.

I recommend downloading and installing SpywareBlaster, SpywareGuard, and IE-SPYAD as well. The programs are free and can be updated... so please do so. Installing these will go a long way in preventing reinfection.

If you don't have one, I recommend installing a Firewall. I'm sure you've heard of ZoneAlarm.

Check out these links How'd I get Infected and Understanding Spyware as well, some good information for you.

Other than that, remember to update Windows frequently, update your protection programs, scan often and...

Surf Safe!

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