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Unread postby cyberfreak » July 4th, 2006, 8:27 pm

Hi,
I've been here before. this is actually the second time I've come here for help with infections. I was taking classes in your University but I never had time to learn anything. So I'm back here on my knees pleading for help.
I was trying to play a windows media video I got off Limewire and it told me I needed Vcodec or something like that. Well here is the log.

Logfile of HijackThis v1.99.1
Scan saved at 8:23:37 PM, on 7/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\mqsvc.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\atmclk.exe
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\MOZILL~2\THUNDE~1.EXE
C:\Documents and Settings\nj\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/search/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/search/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [Registry Toolkit] C:\Program Files\Registry Toolkit\RegToolkit.exe /scan
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1147047172\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autofix
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.15\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\nj\My Documents\hijackthis (1)\HijackThis.exe /startupscan
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6444716998
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/w ... der_v6.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe (file missing)
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm
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reply

Unread postby tim s » July 4th, 2006, 10:47 pm

Hello cyberfreak,

Welcome to the MalWare Removal forums! My name is Tim. I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happens.

In order to help me help you, please observe the following while we work:

1. If you don't know, stop and ask! Don't continue, we don't want to start all over again!

2. Understand that cleaning your computer can sometimes take multiple passes/posts,
and it's important to follow the steps as listed including re-running scans as listed

3. Please reply to this thread, do not start another.


If you can do those three things, everything should go smoothly.
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

reply

Unread postby tim s » July 5th, 2006, 12:19 am

Hello cyberfreak

Ok you do have an infection.
This is information I pass along if log looks like there are 2 virus programs running. If you don't then move to next step.
It looks like you are running two Anti-Virus programs at one time that is bad. When runing two virus or firewall programs at one time can cause all kinds of conflicts system freezes, slow downs , and crashes systems is unstable here is more informations on what happens when running two AV,s.
LINK http://www.smartcomputing.com/editorial ... /38s07.asp

You have to disable one or uninstall one. If your subscription as expired and you can't get updates then that would be the one and out of date scanner is the same as not having one at all.
---------------------------------------------------------------------------------------
Please do the following.
These programs can prevent malware clearing. Please disable them if you have them running.

SpywareGuard


  1. Open Spywareguard
  2. Click on Menu
  3. Click on File
  4. Exit.

Don't forget to re-start SpywareGuard when your machine is clean.
----------------------------------------------------------------

Now this is next.

Download SmitfraudFix (by S!Ri) put on your desktop.
Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press Enter
This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

IMPORTANT: Do NOT run any other options until you are asked to do so!

--------------------------------------------------------------------------------------------

Please post these in your next reply:
rapport.txt
New HJT log

You may need several replies to post the requested logs, otherwise they might get cut off
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

infection

Unread postby cyberfreak » July 5th, 2006, 6:32 am

hi,
you said to disable one antivirus program but I'm not aware that I have more than one. I do have a couple of spyware removal programs, like Ad-aware, Spybot, Spyware Blaster, Spy Gaurd are these what you mean? I was under the impression that these programs actually don't interfer with one another. The only antivirus program that I'm aware of running is AVG Free Edition.....
There are a few things I see when I look at add and remove programs that I don't remember... but they may have been there before, maybe you can tell me, Rapidplayer v4.0 ActiveX Control, RUMBA SecureRedirector Client, S3 S3Display,S3 S3 Gamma2,S3 S3Info2, S3 S3Overlay, and Security Toolbar, ZipCodec 6.0 (I know the ZipCodec is bad cause this started with it) are they safe?

Before I move on to your instructions I will wait for you to clarify this because I'm not sure if I do have an extra antivirus program running. Maybe you can tell me what it looks like I'm running? Thanks
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

Opps sorry....

Unread postby cyberfreak » July 5th, 2006, 6:41 am

I didn't realize I didn't post the logs. sorry again.


here:

Rapport:

SmitFraudFix v2.67

Scan done at 6:37:16.60, Wed 07/05/2006
Run from C:\Documents and Settings\nj\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\atmclk.exe FOUND !
C:\WINDOWS\system32\dcomcfg.exe FOUND !
C:\WINDOWS\system32\hp???.tmp FOUND !
C:\WINDOWS\system32\hp????.tmp FOUND !
C:\WINDOWS\system32\ld???.tmp FOUND !
C:\WINDOWS\system32\ld????.tmp FOUND !
C:\WINDOWS\system32\ot.ico FOUND !
C:\WINDOWS\system32\regperf.exe FOUND !
C:\WINDOWS\system32\simpole.tlb FOUND !
C:\WINDOWS\system32\stdole3.tlb FOUND !
C:\WINDOWS\system32\ts.ico FOUND !
C:\WINDOWS\system32\1024\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\nj\Application Data

C:\Documents and Settings\nj\Application Data\Microsoft\Internet Explorer\Quick Launch\SpyQuake2.com 2.3.lnk FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu

C:\DOCUME~1\nj\STARTM~1\SpyQuake2.com 2.3.lnk FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\nj\FAVORI~1

C:\DOCUME~1\nj\FAVORI~1\Antivirus Test Online.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\Security Toolbar\ FOUND !
C:\Program Files\SpyQuake2.com\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"altmannsberger"="{210b4043-35ca-4aa0-8796-191f9663dfb3}"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End

------------------------------------------------------------------------------------
Hijackthis log:


Logfile of HijackThis v1.99.1
Scan saved at 6:41:18 AM, on 7/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\nj\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/search/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://home.microsoft.com/search/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - C:\WINDOWS\system32\hp100.tmp
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [Registry Toolkit] C:\Program Files\Registry Toolkit\RegToolkit.exe /scan
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1147047172\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autofix
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [SpyQuake2.com] C:\Program Files\SpyQuake2.com\Spy-Quake2.exe /h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.15\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\nj\My Documents\hijackthis (1)\HijackThis.exe /startupscan
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6444716998
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/w ... der_v6.cab
O21 - SSODL: altmannsberger - {210b4043-35ca-4aa0-8796-191f9663dfb3} - C:\WINDOWS\system32\vpxnk.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe (file missing)

sorry there you go!
thanks
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

opps again....

Unread postby cyberfreak » July 5th, 2006, 7:12 am

Damb, I am really sorry now. When I did those two scans I did them from safe mode. I had my computer in safe mode because I don't have to watch the annoying pop-up advertisements while in safe mode. Should I have done the scans in normal mode? Please forgive my negligence I'm kind of out of sorts right now.
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

reply

Unread postby tim s » July 5th, 2006, 4:29 pm

Hello cyberfreak,

Thanks for posting logs
Yes I will need HJT logs run in normal mode when ask to run and post. These need to be removed.

Click Start>Run, type in appwiz.cpl and hit Enter.
From the list, uninstall (remove) these if present
  • Security Toolbar
  • ZipCodec.
Now reboot computer.


------------------------------------------------------------------------------

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download Ewido to your Desktop or to your usual Download Folder.
ewido anti-spyware tool
  • Close all other Applications
  • Install Ewido by double clicking the installer.
  • Select language click Ok
  • Click I Agree
  • Click next
  • Click Install
  • Make sure that Launch Ewido is checked
  • Click Finish
  • Wait Ewido will open main screen automatically.
  • If beside autoupdate shows active Wait again a few minutes and Ewido Should Auto update itself. If it shows inactive click update at top of screen.
  • This in very important to get updates
  • When updating has finished. On the main screen under Your Computer's security.

    • On Ewido screen look at Resident Shield click on change state to make it inactive.
  • Close Ewido.
If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates.
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that Ewido is closed before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
  • For additional help in booting into Safe Mode, see the following site: HERE
You MUST manage to get into Safe Mode for the fix to work
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • Click on Scanner
  • Click on the Settings tab.
  • Under How to act? click on Recommended Action and choose Quarantine from the popup menu.
  • Under How to scan? all boxes should be selected.
  • Under Possibly unwanted software: all boxes should be checked.
  • Under Reports: click on Automatically generate report after every scan.
  • Under What to scan? select Scan every file.
  • Click on the Scan tab.
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
  • When scan has finished At bottom of screen.
    • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
    • At the bottom of the window click on the Apply all Actions button. (3)
      Image
  • Click the Save Scan Report button.
  • Click the Save Report as button.
  • Save the report to your Desktop.
  • Right-click the Ewido Tray Icon and select Exit. Confirm by clicking Yes.
Reboot in Normal Mode.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter.
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
______________________________

Please post:
  • rapport.txt
  • Ewido log
  • A new HijackThis log<<<run in normal mode

Your may need several replies to post the requested logs, otherwise they might get cut off
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

Logs

Unread postby cyberfreak » July 5th, 2006, 8:48 pm

Problem is still there. My internet explorer homepage isn't about:blank any more but I'm still getting advertisements. And I have a foriegn icon on my desktop that links to "thesecuritytest.com", what ever that is (i've deleted the icon even though it will surely come back). I still have this blinking icon in my toolbar that warns me that I'm infected and it isn't one of my programs, could be that extra antivirus you thought I had running?
Here goes the hijack this log and the rapport. I'll do the rest in other replies.

Logfile of HijackThis v1.99.1
Scan saved at 8:38:44 PM, on 7/5/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\AOL\1147047172\ee\AOLSoftware.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Malware-Wipe\Malware-Wipe.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Malware-Wipe\Malware-Wipe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Plaxo\2.6.2.15\PlaxoHelper.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\System32\mqsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\mqtgsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\nj\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\jfbbs.dll/sp.html#87649%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://home.microsoft.com/search/search.asp
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = <local>
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuardDLBLOCK.CBrowserHelper - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [AudioDeck] C:\Program Files\VIAudioi\SBADeck\ADeck.exe 1
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [Registry Toolkit] C:\Program Files\Registry Toolkit\RegToolkit.exe /scan
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1147047172\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck /autofix
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [Malware-Wipe] C:\Program Files\Malware-Wipe\Malware-Wipe.exe /h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.15\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\nj\My Documents\hijackthis (1)\HijackThis.exe /startupscan
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 3.1\resources\en-US\local\search.html
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} -
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6444716998
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan ... asinst.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/w ... der_v6.cab
O21 - SSODL: altmannsberger - {210b4043-35ca-4aa0-8796-191f9663dfb3} - C:\Documents and Settings\nj\Application Data\Microsoft\IdentityCRL.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Unknown owner - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe (file missing)
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

rapport

Unread postby cyberfreak » July 5th, 2006, 8:51 pm

As far as I understand this one looks good. but there is still something on my computer.

SmitFraudFix v2.67

Scan done at 20:49:54.59, Wed 07/05/2006
Run from C:\Documents and Settings\nj\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\nj\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\nj\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components



»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"altmannsberger"="{210b4043-35ca-4aa0-8796-191f9663dfb3}"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

Ewido log

Unread postby cyberfreak » July 5th, 2006, 9:14 pm

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 9:13:33 PM 7/5/2006

+ Scan result:



HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} -> Adware.CoolWebSearch : No action taken.
HKU\S-1-5-21-1454471165-2111687655-839522115-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} -> Adware.CoolWebSearch : No action taken.


::Report end
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

reply

Unread postby tim s » July 6th, 2006, 2:12 am

Hi cyberfreak,

Thanks for posting logs.
Ok Please do the following.

These programs can prevent malware clearing. Please disable them if you have them running.
Spybot S&D's Teatimer


  • Open Spybot S&D
  • Click Mode in the toolbar
  • Select Advance Mode
  • Click Tools
  • Click Resident
  • Uncheck the box next to Resident Tea-Timer
  • Close Spybot S&D
  • Reboot your machine.

Don't forget to re-start Spybot S&D's Teatimer when your machine isclean and undo the changes above.

SpywareGuard


  • Open Spywareguard
  • Click on Menu
  • Click on File
  • Exit.

Don't forget to re-start SpywareGuard when your machine is clean.

Ewido real time protection

From the system tray:
1. Right-click the system tray icon
2. Choose Exit.

--------------------------------------------------------------------------------------------------------------------

Let’s do the following;


Start HijackThis as you did to generate a log, but this time click on 'Do a system scan only'.
Place a checkmark in the boxes to the left of the following entries, by clicking on them:(some may not be present just move to next)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.microsoft.com/search/search.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\jfbbs.dll/sp.html#87649%resultposition.net
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://home.microsoft.com/search/search.asp
O2 - BHO: (no name) - {5f4c3d09-b3b9-4f88-aa82-31332fee1c08} - (no file)
O2 - BHO: (no name) - {BBEC1B2A-AC72-57D9-D55D-F4CC11608C95} - (no file)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE



After you check these items, close all browsers and windows, except for HijackThis, then click on the Fix Checked button on HijackThis.
-------------------------------------------------------

To enable the viewing of Hidden files follow these steps:
  • Close all programs so that you are at your desktop.
  • Double-click on the My Computer icon (or click Start, then select My Computer)
  • Select the Tools menu (at top of screen) and click Folder Options.
  • After the new window appears select the View tab.
  • Put a checkmark in the checkbox labeled Display the contents of system folders.
  • Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
  • Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
  • Remove the checkmark from the checkbox labeled Hide protected operating system files.
  • Press the Apply button and then the OK button and shutdown My Computer.
Now your computer is configured to show all hidden files.
------------------------------------------------------------------------------

Next, please reboot your computer in Safe Mode by doing the following:

    1) Restart your computer
    2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3) Instead of Windows loading as normal, a menu should appear
    4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site: http://www.pchell.com/support/safemode.shtml
-------------------------------------------------------------------------------

Deleting Files and Folders

Use Explorer to navigate to and delete the following files and/or folders (if they are present):

Files:

  • C:\WINDOWS\system32\jfbbs.dll
  • C:\WINDOWS\ALCXMNTR.EXE

Folders:

  • C:\ProgramFiles\AntiVirPersonalEditionClassic <<<This is second virus program it looks like your are using Grisoft


Please do a search:
Click Start">"Search">"All Files and Folders"> enter syslog32.exe in "All or part of file name". Select "More advanced options". Check-mark "Search System Folders", "Search hidden files and folders", and "Search subfolders". Click "Search". Right click the file and select delete.

---------------------------------------------------------------------------------

Now download CWShredder: here
install it, check for updates,
boot into safe mode.
Close everything and run CWShredder.exe, click "Fix", "OK", let it scan and fix anything it finds, click "Next" then exit.

Reboot your computer
-----------------------------------------------------------------------------------

Run an online scan at Kaspersky

If you have a and extra tool that blocks popups(I hear beep when mine pops it) you will have to click on it and allow Kaspersky 's popup link.

  • Please go here to run Kaspersky Online Virus Scanner.
  • You will be promted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:

    1. Scan using the following Anti-Virus database:
    • Extended

    2. Scan Options:
    • Scan Archives
    • Scan Mail Bases
  • Click OK
  • Now under select a target to scan, select My Computer.
  • This will scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button, and save it to your Desktop.
  • Copy and paste that information in your next post.
-------------------------------------------------------------

HJT uninstall list

  • Open Hijackthis.
  • Click the "Open the Misc Tools" section Button.
  • Click the "Open Uninstall Manager" Button.
  • Click the "Save list..." Button.
  • Save it to your desktop. Copy and paste

Post this in your next reply.
-------------------------------------------------------------

Please go to virustotal.com and follow the instructions to upload full path to file to be checked
C:\Documents and Settings\nj\Application Data\Microsoft\IdentityCRL.dll
from your pc for a scan.
Please copy / paste the results into your next reply.

---------------------------------------------------------
Please post these in your next reply:
Kaspersky scan results
HJT uninstall list
Virustotal results
New HJT log

You may need several replies to post the requested logs, otherwise they might get cut off
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

question

Unread postby cyberfreak » July 6th, 2006, 7:41 am

I don't want to sound dumb, but I can't find this "Do a system scan only" button of which you speak. I do remember seeing a button like that when I first started Hijack this but I don't get that option when I start Hijack this anymore. What do I do?
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

reply

Unread postby tim s » July 6th, 2006, 5:45 pm

Hi cyberfreak,

There are no dumb questions. If you have a question just ask.
The "Do system scan only" button should be second one down from top below the 'Do a system scan and save a log" button. When you first open HiJackThis. If not open HJT and run it the way you have been to generate a log but when note pad pops up close it and do not save that one. You should now have the HJT screen showing the lines that you have been posting here for me to check and there should be boxes to the left. Make sure just to check mark the lines given in red. Now you can continue with instructions in pervious post.


Image
User avatar
tim s
MRU Honors Grad Emeritus
 
Posts: 1541
Joined: February 11th, 2006, 10:27 am

why delete my antivirus program?

Unread postby cyberfreak » July 7th, 2006, 12:07 am

I'm a little confused.... Isn't this my antivirus software? Why do you want me do put a check next to this???

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe" /min
cyberfreak
Regular Member
 
Posts: 32
Joined: January 14th, 2006, 10:51 pm

reply

Unread postby tim s » July 7th, 2006, 12:41 am

Hi cyberfreak,
This one AntiVirPersonalEditionClassic link to site http://www.free-av.com/

This looks like the one your are using here. >>>Grisoft
link to site http://free.grisoft.com/doc/1

They are two different programs. My wife uses AntiVirPersonalEditionClassic on her laptop.
I perfer Grisoft. But the wife likes the one she got. Both are Good but you can only run one at a time will causes all kinds of problems as mentioned before in earily post.
Look in your add/remove programs list to see if both are listed and let me know.
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tim s
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Posts: 1541
Joined: February 11th, 2006, 10:27 am
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