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need help with wife's friend laptop

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need help with wife's friend laptop

Unread postby mschroe919 » May 2nd, 2005, 10:42 pm

I ran Ad-Aware se and spybot S&D
wanted to try and fix myself, but this laptop belong to my wife's girl friend.
So I thought that I would play it safe and ask for help.

Logfile of HijackThis v1.99.1
Scan saved at 10:13:05 PM, on 5/2/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\gah95on6.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! Dial
F2 - REG:system.ini: UserInit=userinit.exe,userinit32.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/62479 ... e-c139.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Pretty sure this needs to be removed but what else to do?

O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
mschroe919
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Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan
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Unread postby 'KotaGuy » May 2nd, 2005, 11:01 pm

Hi mschroe919!

Download and install CCleaner. Don't run it yet.

Make sure no files are hidden. To do this:

1. Click Start.
2. Open My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Uncheck the Hide protected operating system files (recommended) option.
7. Click Yes to confirm.
8. Click OK.

Hit Ctrl+Alt+Delete to bring up the Task Manager. End Task:

userinit32.exe
MediaAccK.exe
MediaAccess.exe
gah95on6.exe


Run and scan with HijackThis. With all other browsers and windows closed, place a check beside the following and Fix:

F2 - REG:system.ini: UserInit=userinit.exe,userinit32.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\System32\gah95on6.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/62479 ... e-c139.cab


Boot into Safe Mode. To do this:

1. Reboot your computer.
2. Tap the F8 button as your computer is booting to bring you to the Advanced Options Menu.
3. Select Safe Mode and press Enter.

Search for and delete this folder:

C:\Program Files\Media Access

Search for and delete these files:

C:\WINDOWS\System32\userinit32.exe
C:\WINDOWS\System32\gah95on6.exe

Browse to the C:\Winodws\Prefetch folder. Delete all files in the folder, do not delete the folder itself. Empty the Recycle Bin. Run CCleaner.

Reboot Windows normally and post a new HijackThis log please.
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'KotaGuy
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Joined: April 7th, 2005, 7:06 pm
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Unread postby mschroe919 » May 3rd, 2005, 1:05 am

Thanks for you r speedy reply and help. This seems to have fixed some of the problems. Now when I go to use the wireless connection the pc shuts down and I get these notes?

C:\DOCUME~1\user\LOCALS~1\Temp\WER1.tmp.dir00\sysdata.xml
C:\WINDOWS\Minidump\Mini080403-05.dmp

don't know if I should look for these file and delete too?

Thanks again
mschroe919
Regular Member
 
Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan

Unread postby 'KotaGuy » May 3rd, 2005, 1:29 am

Those are files generated by XP when something bad happens. In researching that, I've found it can be caused by almost anything from bad video drivers to an overheating CPU.

Seeing as how you are getting the error when trying to use the Wireless connection, I would start with troubleshooting that.

Oh, and could you post a new HJT log please? Want to be sure you are clean.

Thanks.
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Unread postby mschroe919 » May 3rd, 2005, 2:15 am

Thanks again for the help.....Sorry about not posting another log. Just forgot:

Logfile of HijackThis v1.99.1
Scan saved at 1:59:21 AM, on 5/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! Dial
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
mschroe919
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Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan

Unread postby 'KotaGuy » May 3rd, 2005, 2:42 am

Thanks for posting the new log. It is clean!

To clean up any remnants that may have been left behind, I suggest doing a couple online virus scans. A couple good ones are Panda ActiveScan and TrendMicro HouseCall. Let them fix anything they find. Reboot between each scan.

Do the same with Ad-Aware and Spybot.

After that reset your System Restore Point. This will ensure a nice clean backup to fall upon if you ever need it. To do this:

1. Right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Check the "Turn off System Restore" or "Turn off System Restore on all drives"

Reboot your computer, follow the steps above, this time unchecking the "Turn off System Restore" and reboot.

Along with Ad-Aware and Spybot, you might also want to look into installing SpywareBlaster, SpywareGuard, and IE-SPYAD. You can grab them from the links in my sig. The programs are free and can be updated, so please remember to do so. Installing these will go a long way in preventing reinfection.

You might want to reset the Restore Point again after you get the driver/hardware issue cleared up as well. That way if you do need to restore, you won't have to do that fix again.

Check out the links in my sig named How'd I get Infected and Understanding Spyware as well, some good information for you :)

Other than that, remember to update Windows frequently, update your protection programs, scan often and...

Surf Safe!
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'KotaGuy
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Joined: April 7th, 2005, 7:06 pm
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sorry for the extra trouble??

Unread postby mschroe919 » May 3rd, 2005, 7:28 pm

My wifes friend came back and said now her dial up was doing what the wireless was, it shuts down when I try to connect, you hear the mdem but when it goes to check ID etc it goes to the blue screen. Just as it did befor. Now I am posting another log it looks a little different than the clean one I sent early. lease help

NEW LOG:

Logfile of HijackThis v1.99.1
Scan saved at 6:40:53 PM, on 5/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! Dial
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O21 - SSODL: HJEECCEE - {3BB60012-575A-061C-36F8-1C2D37A12CBE} - C:\WINDOWS\System32\Hfpgicnk.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Keyboard Service System Files (Keyboard Service) - Unknown owner - C:\key.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Ulead Sservice System Files (Ulead Service) - Unknown owner - C:\WINDOWS\system32\winole.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
mschroe919
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Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan

Unread postby 'KotaGuy » May 3rd, 2005, 7:55 pm

Click Start>Run, type in services.msc Look for Ulead Sservice System Files. Right click on the service, choose Properties. Stop the service. Change the startup type to Disabled. Exit the Services Console.

Run and scan with HijackThis. With all other borwsers and windows closed, place a check beside the following and Fix:

O21 - SSODL: HJEECCEE - {3BB60012-575A-061C-36F8-1C2D37A12CBE} - C:\WINDOWS\System32\Hfpgicnk.dll
O23 - Service: Ulead Sservice System Files (Ulead Service) - Unknown owner - C:\WINDOWS\system32\winole.exe (file missing)


Boot into Safe Mode. Search for and delete these files:

C:\WINDOWS\system32\winole.exe
C:\WINDOWS\System32\Hfpgicnk.dll

Browse to the C:\Windows\Prefetch folder. Delete the files in the folder, do not delete the folder itself. Empty the Recycle Bin. Run CCleaner.

Reboot Windows normally and post a new HijackThis log please.
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Unread postby mschroe919 » May 3rd, 2005, 10:11 pm

Thanks a lot 'KotaGuy,
I realy am going to score some points with my wife and her friend. The PC is fine now again. Hope it stays that way. Can you tell me what I did wrong as to why it got messed up again? Because the first time around the wireless was doing the blue screen and restart, then the dial up was doing it. When she took it the last time she did not go on line cause she uses dial up at work.. To start with I think I goofed up and had th AV off when I went to microsoft for up dates. I want her to put on th SP2 but I got to wait a couple of days first.
Again I can't thank you enough. Here is the new log:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:05 PM, on 5/3/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! Dial
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Keyboard Service System Files (Keyboard Service) - Unknown owner - C:\key.exe (file missing)
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

:lol:
mschroe919
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Location: michigan

Unread postby 'KotaGuy » May 3rd, 2005, 11:17 pm

Not quite done yet....

This entry:

O23 - Service: Keyboard Service System Files (Keyboard Service) - Unknown owner - C:\key.exe (file missing)

I dont think should be there. Search for C:\key.exe. Right click on the file. Choose Properties. Let me know what it says for Vendor info, etc.
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'KotaGuy
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Unread postby mschroe919 » May 4th, 2005, 12:08 am

No C:\key.exe located. Did a search found nothing, also had show hidden file open. also ent to add/remove not there?

I did however go to the start/run/services, and found it as:

Service Name: KEYBOARD SERVICE

Display name: Keyboard Service System Files

Description: Common Keyboard Service Files

Path to Executable:
C:\Key.exe

Startup type: Automatic

Service Status: Stopped
mschroe919
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Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan

Unread postby 'KotaGuy » May 4th, 2005, 1:06 am

Go back into the Services Console. Scroll to Keyboard Service System Files. Right click on it. Choose Properties. Change the Startup type to Disabled.

Close all other browsers and windows. Fix this line withHijackThis:

O23 - Service: Keyboard Service System Files (Keyboard Service) - Unknown owner - C:\key.exe (file missing)

Reboot and post a new HijackThis log please.
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Unread postby mschroe919 » May 4th, 2005, 7:11 am

thanks for all your work, I did what you said and the dial up worked when I went to bed. Well this morgning it isn't. I posted another log. Thanks for sticking with me.
Milt
here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 7:01:08 AM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by SBC Yahoo! Dial
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] C:\PROGRA~1\SBCYAH~1\CONNEC~1\ConnectionManager.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


MORE STUFF I DID:

I run spybot S&D and got this on the check for problems:
PROBLEM:
Error during check!
Xuron55 (Datei C:\Windows\win.ini Kann nicht geoffnet werden. The process cannot acess the file because it is being used by anotherprocess)

There is a check mark by:
>DyfuCA.internetOptimizer
>ISearchTech.SideFind
>n-Case

When I click the fix the checked items I get a window sayig:
Creating a restore point.

Then I get a window sayin you want to delete....I say yes, then:

I get this window saying:

Some problems couldn't be fixed: the reason could be that the associated files are still in use (in memory)
This could be fixed after a restart.
May Spybot S&D run on your next start up?

I click YES

I get a window saying
0 problems fixed
6 problems could not be fixed. Please restart your computer!
I do then:

After restart I get the legal window
Then Spybot runs and is checking system:

After it I get this:
I get the same screen as the first search, same problems to be fixed?
mschroe919
Regular Member
 
Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan

Unread postby 'KotaGuy » May 4th, 2005, 11:37 am

HijackThis log is clean.

Could you post a SpyBot log please?
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Unread postby mschroe919 » May 4th, 2005, 11:46 am

Thanks for the reply I will go there, hope I can figure out how to copy a log there. It will pobably be the same as above seeing since I typed it as it was;
mschroe919
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Posts: 26
Joined: February 16th, 2005, 10:08 am
Location: michigan
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