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Big Problem

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Big Problem

Unread postby Matthew Hedge » May 30th, 2006, 8:41 pm

Please help with this problem. I think it is a virus or something. I cannot open my Microsoft Outlook anymore, the error message reads ( ).
My Microsoft Internet Explorer keeps shutting down when I try to access SOME of my favorites folders.
I am not able to download any virus protection from web sites....the IE explorer shuts down.
I already had Spybot on my computer and have run it. It did not work.
I received an e-mail from Comcast that indicated they have put a security device on my modem because there were unsolicited e-mails coming from my address.

Logfile of HijackThis v1.99.1
Scan saved at 8:35:46 PM, on 5/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... earch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... earch.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {00000000-59D4-4008-9058-080011001200} - (no file)
O2 - BHO: (no name) - {00000000-F09C-02B4-6EC2-AD0300000000} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {3ceff6cd-6f08-4e4d-bccd-ff7415288c3b} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {7b55bb05-0b4d-44fd-81a6-b136188f5deb} - (no file)
O2 - BHO: (no name) - {8333c319-0669-4893-a418-f56d9249fca6} - (no file)
O2 - BHO: (no name) - {e52dedbb-d168-4bdb-b229-c48160800e81} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adware.Srv32] C:\WINDOWS\system32\runsrv32.exe
O4 - HKLM\..\Run: [Transponder] C:\WINDOWS\system32\susp.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Thank you in advance for your help.
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm
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Unread postby titan9 » May 30th, 2006, 9:52 pm

Hi :wave:

I am currently looking over your log. As I am an Undergraduate, everything that I post to you must be checked by an expert. Thus, there may be a tiny bit of a delay between posts, but it shouldn't be too long. I will post back shortly with a potential fix.

Thanks for your patience!
User avatar
titan9
Regular Member
 
Posts: 451
Joined: January 17th, 2006, 3:01 pm
Location: Michigan

Unread postby titan9 » May 30th, 2006, 11:34 pm

Hi again. Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
User avatar
titan9
Regular Member
 
Posts: 451
Joined: January 17th, 2006, 3:01 pm
Location: Michigan

SmitFraudFix v2.53 results

Unread postby Matthew Hedge » May 31st, 2006, 8:13 pm

SmitFraudFix v2.53

Scan done at 20:13:13.19, Wed 05/31/2006
Run from C:\Documents and Settings\Matthew Hedge\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS

C:\WINDOWS\adware-sheriff-box.gif FOUND !
C:\WINDOWS\adware-sheriff-header.gif FOUND !
C:\WINDOWS\alexaie.dll FOUND !
C:\WINDOWS\alxie328.dll FOUND !
C:\WINDOWS\alxtb1.dll FOUND !
C:\WINDOWS\antispylab-logo.gif FOUND !
C:\WINDOWS\blue-bg.gif FOUND !
C:\WINDOWS\BTGrab.dll FOUND !
C:\WINDOWS\buy-now-btn.gif FOUND !
C:\WINDOWS\close-bar.gif FOUND !
C:\WINDOWS\corner-left.gif FOUND !
C:\WINDOWS\corner-right.gif FOUND !
C:\WINDOWS\dlmax.dll FOUND !
C:\WINDOWS\facts.gif FOUND !
C:\WINDOWS\footer.giff FOUND !
C:\WINDOWS\free-scan-btn.gif FOUND !
C:\WINDOWS\h-line-gradient.gif FOUND !
C:\WINDOWS\header-bg.gif FOUND !
C:\WINDOWS\infected.gif FOUND !
C:\WINDOWS\info.gif FOUND !
C:\WINDOWS\no-icon.gif FOUND !
C:\WINDOWS\Pynix.dll FOUND !
C:\WINDOWS\reg-freeze-box.gif FOUND !
C:\WINDOWS\reg-freeze-header.gif FOUND !
C:\WINDOWS\remove-spyware-btn.gif FOUND !
C:\WINDOWS\susp.exe FOUND !
C:\WINDOWS\true-stories.gif FOUND !
C:\WINDOWS\spyware-sheriff-header.gif FOUND !
C:\WINDOWS\spyware-sheriff-box.gif FOUND !
C:\WINDOWS\star.gif FOUND !
C:\WINDOWS\star-grey.gif FOUND !
C:\WINDOWS\warning-bar-ico.gif FOUND !
C:\WINDOWS\win-sec-center-logo.gif FOUND !
C:\WINDOWS\windows-compatible.gif FOUND !
C:\WINDOWS\yes-icon.gif FOUND !
C:\WINDOWS\ZServ.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\a.exe FOUND !
C:\WINDOWS\system32\alxres.dll FOUND !
C:\WINDOWS\system32\bridge.dll FOUND !
C:\WINDOWS\system32\CWS_iestart.exe FOUND !
C:\WINDOWS\system32\dailytoolbar.dll FOUND !
C:\WINDOWS\system32\jao.dll FOUND !
C:\WINDOWS\system32\mirarsearch_toolbar.exe FOUND !
C:\WINDOWS\system32\parad.raw.exe FOUND !
C:\WINDOWS\system32\questmod.dll FOUND !
C:\WINDOWS\system32\repigsp.exe FOUND !
C:\WINDOWS\system32\runsrv32.dll FOUND !
C:\WINDOWS\system32\runsrv32.exe FOUND !
C:\WINDOWS\system32\taskdir.dll FOUND !
C:\WINDOWS\system32\taskdir.exe FOUND !
C:\WINDOWS\system32\tcpservice2.exe FOUND !
C:\WINDOWS\system32\txfdb32.dll FOUND !
C:\WINDOWS\system32\udpmod.dll FOUND !
C:\WINDOWS\system32\winapi32.dll FOUND !
C:\WINDOWS\system32\winbl32.dll FOUND !
C:\WINDOWS\system32\winsrv32.exe FOUND !
C:\WINDOWS\system32\wstart.dll FOUND !
C:\WINDOWS\system32\zlbw.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Matthew Hedge\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\MATTHE~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm

Unread postby titan9 » May 31st, 2006, 10:51 pm

Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

Please download the trial version of Ewido anti-malware 3.5 from here:
http://www.ewido.net/en/download/
  • Install Ewido anti-malware.
  • When installing, under Additional Options uncheck Install background guard and Install scan via context menu.
  • When you run Ewido for the first time, you could get a warning "Database could not be found!". Click Ok.
  • The program will prompt you to update. Click the Ok button.
  • The program will now go to the main screen.
You will need to update Ewido to the latest definition files.
  • On the left-hand side of the main screen click the Update Button.
  • Click on Start.
The update will start and a progress bar will show the updates being installed.
Once finished updating, close Ewido.

If you are having problems with the updater, you can use this link to manually update ewido.
Ewido manual updates. Make sure to close Ewido before installing the update.
______________________________

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.
______________________________

Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.

A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.

The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________

Navigate to C:\Windows\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Navigate to C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp
Click Edit, click Select All, press the DELETE key, and then click Yes to confirm that you want to send all the items to the Recycle Bin.

Clean out your Temporary Internet files. Proceed like this:
  • Quit Internet Explorer and quit any instances of Windows Explorer.
  • Click Start, click Control Panel, and then double-click Internet Options.
  • On the General tab, click Delete Files under Temporary Internet Files.
  • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
  • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
  • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
  • Click OK.
Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.

Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________

Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.
  • Click on Scanner
  • Click on Settings
    • Under How to scan all boxes should be checked
    • Under Unwanted Software all boxes should be checked
    • Under What to scan select Scan every file
    • Click on Ok
  • Click on Complete System Scan to start the scan process.
  • Let the program scan the machine.
If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.

Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.
  • Click Save Report button
  • Save the report to your Desktop
Close Ewido and Reboot in Normal Mode.
______________________________

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter.
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.

Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
______________________________

Please post:
  1. c:\rapport.txt
  2. Ewido log
  3. A new HijackThis log
Your may need several replies to post the requested logs, otherwise they might get cut off.
User avatar
titan9
Regular Member
 
Posts: 451
Joined: January 17th, 2006, 3:01 pm
Location: Michigan

rapport.txt

Unread postby Matthew Hedge » June 1st, 2006, 2:50 pm

SmitFraudFix v2.53

Scan done at 13:16:35.00, Thu 06/01/2006
Run from C:\Documents and Settings\Matthew Hedge\Desktop\SmitfraudFix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\adware-sheriff-box.gif Deleted
C:\WINDOWS\adware-sheriff-header.gif Deleted
C:\WINDOWS\alexaie.dll Deleted
C:\WINDOWS\alxie328.dll Deleted
C:\WINDOWS\alxtb1.dll Deleted
C:\WINDOWS\antispylab-logo.gif Deleted
C:\WINDOWS\blue-bg.gif Deleted
C:\WINDOWS\BTGrab.dll Deleted
C:\WINDOWS\buy-now-btn.gif Deleted
C:\WINDOWS\close-bar.gif Deleted
C:\WINDOWS\corner-left.gif Deleted
C:\WINDOWS\corner-right.gif Deleted
C:\WINDOWS\dlmax.dll Deleted
C:\WINDOWS\facts.gif Deleted
C:\WINDOWS\footer.gif Deleted
C:\WINDOWS\free-scan-btn.gif Deleted
C:\WINDOWS\h-line-gradient.gif Deleted
C:\WINDOWS\header-bg.gif Deleted
C:\WINDOWS\infected.gif Deleted
C:\WINDOWS\info.gif Deleted
C:\WINDOWS\no-icon.gif Deleted
C:\WINDOWS\Pynix.dll Deleted
C:\WINDOWS\reg-freeze-box.gif Deleted
C:\WINDOWS\reg-freeze-header.gif Deleted
C:\WINDOWS\remove-spyware-btn.gif Deleted
C:\WINDOWS\spyware-sheriff-header.gif Deleted
C:\WINDOWS\spyware-sheriff-box.gif Deleted
C:\WINDOWS\star.gif Deleted
C:\WINDOWS\star-grey.gif Deleted
C:\WINDOWS\true-stories.gif Deleted
C:\WINDOWS\susp.exe Deleted
C:\WINDOWS\warning-bar-ico.gif Deleted
C:\WINDOWS\win-sec-center-logo.gif Deleted
C:\WINDOWS\windows-compatible.gif Deleted
C:\WINDOWS\yes-icon.gif Deleted
C:\WINDOWS\ZServ.dll Deleted
C:\WINDOWS\system32\a.exe Deleted
C:\WINDOWS\system32\alxres.dll Deleted
C:\WINDOWS\system32\bridge.dll Deleted
C:\WINDOWS\system32\CWS_iestart.exe Deleted
C:\WINDOWS\system32\dailytoolbar.dll Deleted
C:\WINDOWS\system32\jao.dll Deleted
C:\WINDOWS\system32\mirarsearch_toolbar.exe Deleted
C:\WINDOWS\system32\parad.raw.exe Deleted
C:\WINDOWS\system32\questmod.dll Deleted
C:\WINDOWS\system32\repigsp.exe Deleted
C:\WINDOWS\system32\runsrv32.dll Deleted
C:\WINDOWS\system32\runsrv32.exe Deleted
C:\WINDOWS\system32\taskdir.dll Deleted
C:\WINDOWS\system32\taskdir.exe Deleted
C:\WINDOWS\system32\tcpservice2.exe Deleted
C:\WINDOWS\system32\txfdb32.dll Deleted
C:\WINDOWS\system32\udpmod.dll Deleted
C:\WINDOWS\system32\winapi32.dll Deleted
C:\WINDOWS\system32\winbl32.dll Deleted
C:\WINDOWS\system32\wstart.dll Deleted
C:\WINDOWS\system32\zlbw.dll Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» Reboot

C:\WINDOWS\system32\winsrv32.exe Deleted

»»»»»»»»»»»»»»»»»»»»»»»» End
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm

edwido log

Unread postby Matthew Hedge » June 1st, 2006, 2:51 pm

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 2:41:32 PM, 6/1/2006
+ Report-Checksum: 9B4C9F08

+ Scan result:

HKU\S-1-5-21-448539723-789336058-1708537768-1004\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E52DEDBB-D168-4BDB-B229-C48160800E81} -> Hijacker.Generic : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\NHelper.dll -> Adware.NavExcel : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\NHUninstaller.exe -> Adware.NavExcel : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\NHUpdater.exe -> Adware.NavExcel : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\v2.0.4.cab/NHUninstaller.exe -> Adware.NavExcel : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\v2.0.4.cab/NHelper.dll -> Adware.NavExcel : Cleaned with backup
C:\Program Files\NavExcel\NavHelper\v2.0.4\v2.0.4.cab/NHUpdater.exe -> Adware.NavExcel : Cleaned with backup
C:\WINDOWS\SYSTEM32\bmstgrqn.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\SYSTEM32\nyjbufej.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\SYSTEM32\phqghume.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\SYSTEM32\qfkmqzxi.kue -> Hijacker.Small.js : Cleaned with backup
C:\WINDOWS\SYSTEM32\rvubngci.exe -> Downloader.VB.aan : Cleaned with backup
C:\WINDOWS\SYSTEM32\udwavnxn.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\SYSTEM32\vtdefczy.exe -> Trojan.Small : Cleaned with backup
C:\WINDOWS\SYSTEM32\zhopaizdupla.exe -> Trojan.Small : Cleaned with backup


::Report End
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm

new hijackthislog

Unread postby Matthew Hedge » June 1st, 2006, 2:52 pm

Logfile of HijackThis v1.99.1
Scan saved at 2:47:23 PM, on 6/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\devldr32.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm

Unread postby titan9 » June 1st, 2006, 10:13 pm

Hi again. Your log looks much better. Please open hijackthis, and with all browser windows closed, select the following line:

O2 - BHO: (no name) - {77701e16-9bfe-4b63-a5b4-7bd156758a37} - (no file)

Press "Fix".


Next, it is critical that you update Java. Go here and download and install JRE 5.0 Update 7. Click the link that says Download JRE 5.0 Update 7. You will then need to select Accept License Agreement and click the Continue button that is beside it. Then click the link that says Windows Offline Installation, Multi-language. Save it to your Desktop. Then go back to your Desktop and double click jre-1_5_0_07-windows-i586-p.exe to start the install. Once you have it installed, click Start>Run, type in appwiz.cpl and hit Enter. From the list, uninstall J2SE Runtime Environment 5.0 Update 6.

Reboot and post a fresh HJT log here.
User avatar
titan9
Regular Member
 
Posts: 451
Joined: January 17th, 2006, 3:01 pm
Location: Michigan

new hijackthis log

Unread postby Matthew Hedge » June 2nd, 2006, 9:33 am

Logfile of HijackThis v1.99.1
Scan saved at 9:32:04 AM, on 6/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\npjpi150_07.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\npjpi150_07.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
Matthew Hedge
Active Member
 
Posts: 14
Joined: May 30th, 2006, 3:01 pm

Unread postby titan9 » June 2nd, 2006, 1:18 pm

Congratulations! I have gone over your log and it appears that you are now free of malware. Before you celebrate too much, please be advised that it is easy to get re-infected without adequate protection. There is no indication of a firewall or anti-virus program present on your PC. It is CRITICAL that you have both a firewall and anti-virus program installed and updated on your PC. There are other programs that you can download to help your PC remain malware free. The programs below, when downloaded and updated regularly, will help you stay clean. First, though, we must disable and re-enable System Restore to flush your System of any malware remaining.

1. Disable system restore to get rid of any malware hiding out there.

To disable system restore do the following:
Click the Start button.
Right-click My Computer, and then click Properties.
On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
Click Apply.
This deletes all existing restore points. Click Yes to do this.
Click OK.
Restart the computer and follow the instructions in the next section to turn on System Restore.

Re-enable System Restore.

After rebooting, re-enable system restore by doing the following:
Click the Start button.
Right-click My Computer, and then click Properties.
On the System Restore tab, uncheck Turn off System Restore or Turn off System Restore on all drives.
Click Apply.
Click OK.

----------------------------------

2.Download some programs to help stay clean

Anti-Malware:(recommendation: download at least two of the following)

Spybot Search & Destroy - An excellent anti-spyware program that scans for spyware on your PC and removes it.
AdAware Personal - Also an excellent program for scanning and removal of malware on your PC.
SpywareBlaster - This neat program helps to prevent spyware from ever being installed on your PC.
SpywareGuard - Another neat program which helps to prevent spyware from being installed. This program is by the makers of SpywareBlaster and, combined with SpywareBlaster, these two are an excellent one-two combo for protection.

Anti-Virus: (recommendation: download one of the following)
AVG Anti-Virus - If you do not have a Anti-Virus program, this is a very good one to download. It will detect viruses in realtime and can typically fix a lot of them.
AVAST! Anti-Virus - If you are uninterested in AVG, this is another good anti-virus program to download. Like AVG, it detects viruses in realtime and fixes many which it finds.

Firewalls:(recommendation: download one of the following)

ZoneAlarm Firewall - This is an excellent free firewall. If you do not already have a firewall, it is critical that you pick up one as not having one opens you up to threats such as hackers. ZoneAlarm is one of several good free firewalls.
Kerio Personal Firewall - If you are uninterested in ZoneAlarm and still need a firewall, Kerio is a good alternative. It, like ZoneAlarm, is very easy to use and very effective.

Misc:
ATFCleaner - This is an excellent Temporary Files cleaner. Cleaning out Temp files every once in a while is a good thing to do. Instead of manually cleaning out Temp folders, you can run ATFCleaner and let it do the job for you.

--------------------------------------------

3.Update Windows and Java, if needed. Be sure to check regularly for updates!!!

You can go here to update Windows. Updating Java can either be done manually by going here or by going to Start>Settings>Control Panel>Java on your PC. Under the "Update" tab, select "Update Now". Java will then update.

---------------------------------------------

4.Check regularly for updates for anti-virus programs, firewalls and anti-spyware programs.

Downloading and installing essential anti-malware programs isn't enough. You need to do regular scans with anti-virus and anti-spyware programs as well as check often for updates in order to help prevent malware from invading your PC again.

---------------------------------------------

5.Read Tony Klein's excellent article entitled "So How Did I Get Infected In The First Place?".

You can read it by going here.

---------------------------------------------

6.Stand up and be counted! Post your malware complaints by going here!

-titan9
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titan9
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Posts: 451
Joined: January 17th, 2006, 3:01 pm
Location: Michigan

Thank You

Unread postby Matthew Hedge » June 2nd, 2006, 2:30 pm

I did everything you said..downloaded zone alarm..etc. Everything appears to working ok. I appreciate all your help and knowledge. You really helped me out! Thanks again.

Matt
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Posts: 14
Joined: May 30th, 2006, 3:01 pm

Unread postby 'KotaGuy » June 6th, 2006, 2:31 pm

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

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Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
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